Hiring A Maid Service In Boston

Hiring A Maid Service In Boston

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Many people have a hard time finding the time to fulfill their responsibilities and spend quality time with their family and friends. If you’re one of these people, you should consider hiring a maid service. Here is some information that you should consider before hiring a maid service in Boston.

What To Consider When Hiring A Boston Maid Service

Cleaning Products

Some independent housekeepers and maid service companies will expect you to provide all the cleaning products. If a maid service includes house cleaning products, you should inquire about what types of products they use and whether they contain bleach, ammonia, or other harsh chemicals. You want to make sure the products used are safe for pets and children.

Many maid service companies advertise about using green products. However, not maid service companies follow through with their promises about being environmentally friendly. Take the time to find out whether a maid service company is green certified. If a maid service is certified, you should ask which certifying body provided them with a certification.

Ask whether the products are effective in disinfecting pathogens like Staphylococcus, Salmonella, and E.coli and cleaning. It is essential that you have a good understanding of which cleaning products are being used and the impact, if any, that they will have on your health and environment.

In order to be “green” certified, some green cleaning companies are using cleaning products that have watered down chemical ingredients. Keep in mind that this can negatively impact the performance and effectiveness of the product.

Environmentally safe products typically contain bio-based ingredients that contain enzymes and natural bacteria. These are nonpathogenic environmental isolates that emulate the way nature cleans itself. These natural substances are included in degreasers and hard surface cleaners to produce an effective yet safe cleaning solution.


When choosing a maid service, you should ask for references and work history. You should also consider how many years the maid service company has been in business. Some questions to ask when you call for references include:

  • Do you have any complaints? How did the maid service deal with the complaints?
  • How long have you been using the maid service?
  • Would you recommend this maid service to a friend or family member?

Getting references is one of the best ways that you can confirm that a maid service is reliable.


Another factor that you should consider is whether you will be protected in the event that theft occurs. The maid service you choose should be bonded for its clientele. While most maid services are bonded, many are not. Also, you will come across maid services that are bonded to protect themselves and not the clientele.


If a maid suffers a slip and fall while mopping the floor in your kitchen, it is possible that your homeowner’s policy won’t cover the incident. The maid service you choose should have employee accident and liability coverage. The coverage should include the maids, the company, and the home. Proper insurance is an absolute must.

Employee Screening and Hiring Process

Before you choose a maid service in Boston, take the time to consider the employee screening and hiring process. The maid service should ask for employee references and conduct criminal background checks. Also, the residence status of employees should be confirmed.

Consider whether the maid service uses only internal employees or if they use subcontractors. If a maid service uses subcontractors, they probably don’t provide staff training and they may not offer liability insurance.


Yet another factor that you want to consider is the quality of the equipment used to clean your home. Inferior equipment will probably not get your home as clean as you want it. For example, if you have ever used a clogged or old vacuum, you know from personal experience that cleaning with inferior equipment is difficult. Pay close attention to the quality and the effectiveness of the filtration system.


The main concern of a maid service company should be your satisfaction. Therefore, you should determine whether the maid service you’re considering has a method to measure the satisfaction of their customers. The fact that a maid service company has a method to measure satisfaction suggests they value their customers. A maid service may ask you to fill out a survey on paper or online. The manager may contact you after a cleaning to receive feedback.

Of course, while the satisfaction of customers is essential, it should not be up to the customers to do quality assurance. Unfortunately, some maid service companies will only evaluate the quality of the services they provide when they receive complaints. Therefore, the maid service company you choose should have quality assurance procedures to ensure every house cleaning meets the highest of standards. Look for a maid service that has a manager who is responsible for inspecting cleanings to make sure the quality of service is high.


Many Boston maid service companies offer a guarantee. However, not all maid service companies are willing to honor the guarantee, no questions ask. Not only should you look for a maid service company that offers a guarantee, but you should also read reviews or ask around to determine whether the guarantees are actually honored. Have a good understanding of the nature of the guarantee and the steps that you will need to take to use the guarantee.


If you hire a maid or housekeeper regularly, you may need to pay social security and other taxes, according to federal law. Most maid service companies withhold taxes for employees. According to federal law, you need to pay social security and other taxes if you pay a maid more than $1,200 per year.

Free up some valuable time for yourself by hiring a maid or housekeeper to clean your home. For more information about hiring a maid service in Boston, don’t hesitate to contact us.